Refund policy

PARKER POST BOUTIQUE RETURN & REFUND POLICY

At Parker Post Boutique, we want you to love your purchase! We understand that sometimes an item may not work out, and we’re happy to accept eligible returns in accordance with the policy below.

Please review our return policy carefully before submitting a return.

RETURN ELIGIBILITY

Eligible items may be returned within 7 days of receiving your order.

To qualify for a return, merchandise must:

  • Be unworn, unwashed, and unused
  • Be in its original condition
  • Have all original tags attached
  • Be free of stains, makeup, deodorant, perfume, pet hair, smoke, or other signs of wear
  • Be returned within the stated return period

Parker Post Boutique reserves the right to refuse any return that does not meet these requirements. May be subject of a restocking fee per circumstance. 

 

FINAL SALE & NON-RETURNABLE ITEMS

The following items are FINAL SALE and cannot be returned or exchanged:

  • Sale and clearance merchandise 
  • Gift cards
  • Jewelry and other hygiene-sensitive merchandise
  • Personalized or custom items
  • Items that have been worn, washed, altered, or damaged after purchase

Please review product descriptions carefully before purchasing a final-sale item.

HOW TO MAKE A RETURN

Returns may be made by mail.

To begin a return, please contact Parker Post Boutique:

Email: shop@parkerpostboutique.com
Phone: 501-920-7678

Please include your order number and the item(s) you would like to return.

Return instructions and the appropriate return mailing address will be provided to you.

Please do not send a return without following the provided return instructions.

RETURN SHIPPING

Customers are responsible for all return shipping costs unless the merchandise received was damaged, defective, or incorrect due to an error by Parker Post Boutique.

Original shipping charges are non-refundable.

We strongly recommend using a trackable shipping service for your return. Parker Post Boutique is not responsible for return packages that are lost, stolen, or damaged in transit.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

We carefully inspect and package orders before shipment. However, if you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Email shop@parkerpostboutique.com and include:

  • Your order number
  • A description of the issue
  • Clear photos of the merchandise
  • Photos of the packaging, when applicable

Once we review the issue, we will contact you with the appropriate next steps.

If Parker Post Boutique determines that the item was damaged, defective, or incorrectly shipped, we will work with you to provide an appropriate replacement, refund, or other resolution.

REFUNDS

Once your return is received, it will be inspected to ensure it meets our return requirements.

If your return is approved, you will receive a store credit and any non refundable shipping charges. 

Approved refunds will be issued according to the refund method permitted under our return policy.

Please allow approximately 5–10 business days after a refund is issued for it to appear. 

EXCHANGES

Due to limited quantities and quickly changing inventory, we cannot guarantee that another size, color, or style will be available when your return is received.

If you would like a different item, please contact us for assistance.

ORDER CANCELLATIONS

We begin processing orders as quickly as possible.

If you need to cancel an order, please contact us immediately at shop@parkerpostboutique.com or 501-920-7678.

Cancellations are not guaranteed once an order has entered processing.

Once an order has shipped, it cannot be canceled and must follow our standard return process.

RETURNS WE CANNOT ACCEPT

Parker Post Boutique reserves the right to refuse a return if:

  • The return is received outside of the return window
  • The merchandise has been worn, washed, used, or altered
  • Original tags have been removed
  • The merchandise has stains, odors, makeup, deodorant, pet hair, smoke, or other signs of wear
  • The item is damaged due to customer use or improper care
  • The merchandise is on sale
  • The item otherwise does not meet the requirements of this Return & Refund Policy

Items returned to Parker Post Boutique that do not meet our return requirements may be returned to the customer at the customer's expense.

QUESTIONS?

If you have questions regarding a return, refund, or order, please contact us. We’re happy to help!

Parker Post Boutique
Little Rock, Arkansas

Email: shop@parkerpostboutique.com
Phone: 501-920-7678